How do I contact Vivimate for support or a free trial?
The fastest way to reach Vivimate is WhatsApp, where the support team replies within about 5 minutes, 7 days a week, from 9am to 11pm. Message us to request a 24-hour free trial with full channel access and no credit card required, get technical help with buffering, black screens, or EPG issues, or ask a billing question. All plans include lifetime technical support in English, Arabic, and French, with instant activation usually within 60 seconds of payment confirmation.
WhatsApp — Fastest Response
RecommendedChat with our support team directly on WhatsApp. We reply within 5 minutes, 7 days a week.
Free Trial Request
No card neededGet a 24-hour free trial with full access to 55,000+ channels. No credit card required. Activate instantly.
Technical Support
24/7 supportHaving trouble with buffering, black screens or EPG issues? Our technical team will fix it remotely.
< 5 mins
Average response time
9am – 11pm
Support availability
7 days
Days per week
English, Arabic, French
Languages
Common Questions
How quickly do you respond?
We reply on WhatsApp within 5 minutes during business hours (9am–11pm, 7 days a week). Outside those hours, we typically respond within 30 minutes.
Can I get a free trial before buying?
Yes — we offer a 24-hour free trial with full access to all channels. No credit card required. Just message us on WhatsApp to activate it.
Do you offer technical support after purchase?
Yes. All plans include lifetime technical support via WhatsApp. We can help with setup, troubleshooting and device configuration remotely.
What is the fastest way to get my subscription?
Message us on WhatsApp and we will activate your subscription instantly — usually within 60 seconds of payment confirmation.